| Shop Watch Return On Investment per Month based on 15 Techs & 4 Advisors |
| |
|
|
| Service Advisor / BDC |
$ Amount |
Explanation |
| Up selling |
$4,095 |
4 Hours labor @ $75 x 21 days x 65% margin |
| Reduced Customer Calls |
$100 |
Reduced calls to check status & schedule appointments |
| Special Order Parts Notification |
$250 |
No calls or post cards needed to set appointments |
| Subtotal |
$4,445 |
|
| |
|
|
| Technicians |
$ Amount |
Explanation |
| Underbooking - Lost Production |
$4,095 |
4 hour per day x 21 days x $75/hr x 65% |
| Reduced Walking & Waiting |
$171 |
10 minutes/day x 21 days/month x $75/hr x 60% |
| Subtotal |
$4,266 |
|
| |
|
|
| Advertising Revenue |
$ Amount |
Explanation |
| Customer Display Board Ads For |
|
Promote rental car companies, chemical suppliers, |
| Showroom, Lounge & Service Drive |
$500 |
oil company, near by restaurants, etc. |
| Subtotal |
$500 |
|
| |
|
|
| Total |
$9,211 |
|
| Communication, Accountability, |
|
|
| Professionalism, Happy Customers |
PRICELESS |
|
| |
|
|
| Additional Savings / Revenue: |
|
|
| Additional Sales from Display Board Promotions & On-line Coupons |
| Lower Policy Expense Due to Significantly Reduced Miscommunication |